Privacy Policy

Last updated: January 2026

1. Introduction

PlaneSales Australia Pty Ltd ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website planesales.com.au and use our services.

By using our website and services, you consent to the data practices described in this policy.

2. Information We Collect

Personal Information

We may collect personal information that you provide directly to us, including:

  • Name and contact details (email, phone, address)
  • Account credentials
  • Payment information
  • Business information (for dealers)
  • Communications you send to us
Automatically Collected Information

When you visit our website, we automatically collect:

  • IP address and location data
  • Browser type and version
  • Device information
  • Pages visited and time spent
  • Referring website

3. How We Use Your Information

We use your information to:

  • Provide and improve our services
  • Process transactions and send related information
  • Send marketing communications (with your consent)
  • Respond to inquiries and provide customer support
  • Monitor and analyze usage patterns
  • Protect against fraudulent or unauthorized activity
  • Comply with legal obligations

4. Information Sharing

We may share your information with:

  • Dealers: When you inquire about a listing, your contact information is shared with the dealer.
  • Service Providers: Third-party vendors who assist in operating our website and services.
  • Legal Requirements: When required by law or to protect our rights.
  • Business Transfers: In connection with a merger, acquisition, or sale of assets.

We do not sell your personal information to third parties.

5. Data Security

We implement appropriate technical and organizational measures to protect your personal information, including:

  • Encryption of data in transit and at rest
  • Secure access controls
  • Regular security assessments
  • Employee training on data protection

However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.

6. Your Rights

Under Australian Privacy Law, you have the right to:

  • Access your personal information
  • Correct inaccurate information
  • Request deletion of your information
  • Opt-out of marketing communications
  • Lodge a complaint with the OAIC

To exercise these rights, please contact us.

7. Cookies

We use cookies and similar technologies to enhance your experience. For more information, see our Cookie Policy.

8. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.

9. Contact Us

If you have questions about this Privacy Policy, please contact us:

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