Privacy Policy
Last updated: January 2026
1. Introduction
PlaneSales Australia Pty Ltd ("we", "us", "our") is committed to protecting your privacy. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website planesales.com.au and use our services.
By using our website and services, you consent to the data practices described in this policy.
2. Information We Collect
Personal Information
We may collect personal information that you provide directly to us, including:
- Name and contact details (email, phone, address)
- Account credentials
- Payment information
- Business information (for dealers)
- Communications you send to us
Automatically Collected Information
When you visit our website, we automatically collect:
- IP address and location data
- Browser type and version
- Device information
- Pages visited and time spent
- Referring website
3. How We Use Your Information
We use your information to:
- Provide and improve our services
- Process transactions and send related information
- Send marketing communications (with your consent)
- Respond to inquiries and provide customer support
- Monitor and analyze usage patterns
- Protect against fraudulent or unauthorized activity
- Comply with legal obligations
5. Data Security
We implement appropriate technical and organizational measures to protect your personal information, including:
- Encryption of data in transit and at rest
- Secure access controls
- Regular security assessments
- Employee training on data protection
However, no method of transmission over the Internet is 100% secure, and we cannot guarantee absolute security.
6. Your Rights
Under Australian Privacy Law, you have the right to:
- Access your personal information
- Correct inaccurate information
- Request deletion of your information
- Opt-out of marketing communications
- Lodge a complaint with the OAIC
To exercise these rights, please contact us.
8. Changes to This Policy
We may update this Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last updated" date.
9. Contact Us
If you have questions about this Privacy Policy, please contact us:
- Email: privacy@planesales.com.au
- Address: Level 5, 123 Aviation Way, Sydney NSW 2000
- Phone: 1300 PLANES (1300 752 637)